Soluticom
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Soluticom
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What we do
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what-we-do
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Section 00Overview

Six lines of work, one method.

Most of what goes wrong with a server purchase goes wrong before the hardware ships: a specification that was never written down, a price that moved, a lead time nobody committed to, a rack that arrived in cartons. Our method is to remove those four failures one at a time.

  • Specify in writing. A bill of materials with part numbers, not a category list.
  • Buy against the specification. On our account, with the route named per line.
  • Test before delivery. Firmware baseline, configuration, burn-in under load.
  • Document the handover. Serial numbers, configuration, acceptance test, signatures.
Section 01Lines of work

The six lines

1

Procurement to specification

We hold no sale inventory. Every line is bought against a signed specification.

Servers, storage, networking, racks and spares are purchased for the individual job — from authorised distribution, from manufacturer channel partners, and, where a factory lead time does not fit the project, from the professional secondary market. You receive a bill of materials that names the part number, the condition and the source of every line.

2

Build and integration

Assembled, configured, burned in and documented before it leaves us.

Rack build and cable management, firmware and BIOS levels set to a defined baseline, RAID and BMC configuration, operating system or hypervisor image, labelling to your naming scheme and a burn-in run under load. What arrives on site is a working rack with an as-built document, not a pallet of cartons.

3

Installation and migration

Rack and stack, commissioning, and migration windows outside business hours.

Delivery into the data hall, mounting, power and network commissioning, and a functional test against the acceptance criteria agreed in the order. Migrations from existing hardware are planned as a window with a rollback point, and the handover protocol is signed on site.

4

Rental and short-term capacity

Rack-ready servers and compute nodes on a monthly term.

For a migration, a project peak, a seasonal load or a proof of concept, renting is usually cheaper than buying and always faster to unwind. Units are delivered configured, with remote management enabled, and returned at the end of the term with data destruction confirmed in writing.

5

Support, spares and maintenance

Post-warranty cover and spare-part pools held for named customers.

Manufacturer warranty ends long before the hardware does. We keep a spare pool for the configurations we have supplied, handle RMA cases with the vendor, and provide next-business-day or four-hour response on the components covered by the contract.

6

Decommissioning and buy-back

Removal, data destruction and a value credited against the next order.

When equipment leaves service we remove it, sanitise or physically destroy the media, and issue a certificate per serial number. Where the hardware still has a market value, that value is credited against your next order instead of being written off.

One method behind all six

Specify in writing. Buy against the specification. Test before delivery. Document what was handed over. Every line of work above is the same four steps applied to a different part of the hardware life cycle.

Which means the same four things are true of a single replacement disk and of a twenty-node build-out: you know the part number before you pay, you know where it came from, it is tested before it reaches you, and the document you receive still makes sense in three years.

Section 02Procedure

How a job proceeds

  1. Requirement

    Workload, rack units available, power and cooling envelope, network ports, timing and budget. A short call or a written brief is enough to start.

  2. Specification

    A written bill of materials, line by line, with an alternative wherever a part is constrained, and the lead time attached to each line.

  3. Quotation

    A fixed price per line, landed at your site, with the purchase route stated. Valid fourteen days. No line is priced from a part we have not sourced.

  4. Procurement

    Purchase orders are placed on our own account. You contract with us, not with six suppliers, and you are not exposed to their terms.

  5. Build and test

    Assembly, firmware baseline, configuration, burn-in under load, labelling, and an as-built document that lists every serial number.

  6. Delivery and handover

    Installation and commissioning on site, an acceptance test against the order, a signed handover protocol, and the start of the support term.

Section 03Boundaries

What we do not do

Being clear about the edges saves everyone a meeting.

  • We are not a data centre. We install into yours, or into a colocation provider you have chosen.
  • We do not sell managed hosting, cloud capacity or software licences as a business of their own.
  • We do not run a shop. There is no stock list, no basket and no next-day dispatch of a random SKU.
  • We do not quote a delivery date for allocated hardware before the order is confirmed by the source.

Ask whether a job fits